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About-Best of Breed Winter 2021


Leading In Uncertain Times

The only certainty for leaders of best-of-breed (BoB) organizations is that uncertainty lies ahead. Senior leaders of IT solution and service providers have occupied a dual office since the onset of the pandemic—guiding their organizations through the crisis and helping customers answer the question of “Now what do we do?” Doing both of these well solidified their standing as best-of-breed leaders. Those falling short were gobbled up or left to flail in an unforgiving time. The big BoB question is what happens next? Leaders must shake off the accolades showered upon them for getting through 2020 and set a course for growth in 2021 and beyond. That means staring down the uncertainty and unknown facing every business and developing the right partnerships, strategy and skill set. The sprint is over, the marathon begins.


Home-Best of Breed Winter 2021


Robert Faletra

Robert Faletra is one of the top authorities in the IT channel and technology marketplace and often referred to as The Voice of (and for) the Channel. Faletra brings a unique understanding of the technology marketplace, informed by 30 years of experience in all aspects of the channel. A dedicated advisor to technology suppliers (from start-ups to enterprises), Faletra helps them conceptualize and build strategic channel initiatives and often meets with CEOs to discuss channel strategy. Faletra has deep relationships in the solution provider community and also sits on the advisory board of several high tech start-ups, helping them formulate their go-to-market strategy.


Kris Hagerman

Kris Hagerman joined Sophos in 2012 as CEO. He is responsible for all aspects of Sophos’ strategic direction and business operations. Prior to Sophos, Hagerman was CEO of Corel Corporation. Previously, Hagerman served as group president, data center management at Symantec, where he led a business of more than $1.5 billion that represented nearly 30 percent of Symantec’s global revenue. Prior to Symantec, Hagerman was executive vice president and GM, storage and server management at Veritas Software where during his tenure, the company grew from $1.0 billion in revenue to more than $2.0 billion, prior to its acquisition by Symantec. Earlier in his career, Hagerman was founder and CEO of BigBook, an online yellow pages service and founder and CEO of Affinia, an online contextual advertising network. Kris also held positions at Silicon Graphics and McKinsey & Company. Hagerman has a bachelor’s degree in Russian and economics from Dartmouth College, an M.Phil. in international relations from Cambridge University, and an MBA from the Stanford Graduate School of Business.


James Kavanaugh